Shipping policy
Delivery Policy
Processing Time
All products are made to order. Please allow 2–5 business days for production before your order is shipped. Production times may vary depending on product type and demand.
Shipping Times
Estimated shipping times after dispatch:
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EU: 3–7 business days
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USA: 3–7 business days
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International: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, or fees may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated.
Incorrect Address
Please ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Shipments
If your order appears to be lost or significantly delayed, please contact us at info@chrishenric.com and we will assist you in resolving the issue.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information where available.
Contact Information
If you have any questions regarding delivery, please contact us at:
info@chrishenric.com
